eSoftware: Looking Up and Looking Forward

By Terry Freeze
COO, eSoftware Solutions
Sept. 6 2016

2016 has been significant: During this 10th year anniversary of our company, we have been named as one of the “Best Places To Work” in our state. That is our CTO, Johnny Withers holding the award above.

10 years transparent

And, we held our Inaugural Users Conference to rave reviews by our customers.

Great to make connections with others in the industry and put faces to names.

I “heart” Carol Moore! Thank you.

Excellent!

I really enjoyed this conference meeting. It was very informative.

Overall – 10 out of 10

This was a very eye-opening experience! Thanks, it was great!

I have been an eCash user since 2007 and still learned a great deal of what the software has to offer

That was followed by being named, for the fourth consecutive time, to the Inc. 5000 list of the fastest-growing private companies in America.

FOUR-time-Inc-5000-2016-Hi-res

People are surprised that we are doing such innovative work right here in Mississippi. I am pleased that we continue to grow and that Inc. Magazine awards this distinction as ‘fastest growing.’ Our entrepreneurial business approach makes it an exciting company in which to work.

cfpb page

For our eCash Software product, this past summer the Consumer Financial Protection Bureau announced proposed rules that will change the shape of the financial landscape for millions of people if not altered before being enacted. See our dedicated CFPB page on the eCash Software site for lots of details and action steps you can take.

Even as technology continues to re-shape our daily lives, it is good to pause mid-year to thank our customers for their trust and collaboration. We make great software for them! Thank you.

Software for licensing, financial, and compliance

Terry Freeze is the Chief Operations Officer of eSoftware Solutions, Inc., a software leader in segments that serve the financial, government and business markets with three products: eCash, eLicense and eCompliant software. eSoftware Solutions is an Inc. 5000 Fastest Growing Company in America for 2016, a four-time honoree.

READ MORE INDUSTRY NEWS AND HeLLO BLOG
SEE eSoftware Solutions PRODUCT SCREENS

 

WeBINAR: CFPB UPDATE – Stand Up. Be Heard.

Free WeBINAR on CFPB Proposed Rules for Payday on Aug. 24
INFO and REGISTRATION HERE

eCash, the Financial Service Centers of America and Hudson Cook will be discussing the latest on the CFPB Proposed Rules for Payday.

“At our recent user conference we heard from our clients that they want to stay informed on developments regarding the Proposed Rules. This affects their livelihood and the jobs for tens of thousands of Americans,” stated eCash CEO Scott Putnam. “We are doing this update with a strong secondary purpose. Businesses and their customers need to comment during this period. It will definitely make a difference in the final outcome of the regulations,” he said.

Hosted by Jennifer Tabb, Vice President at eCash Software, presenters include Ed D’Alessio, Executive Director of the Financial Service Centers of America (FISCA),  with Justin Hosie and Blake Sims, both Partners at Hudson Cook LLP, specializing in regulatory compliance for alternative financial service providers.

“We will highlight important websites and suggested messages to encourage commenting by the industry,” stated Tabb. Websites include FiSCAaction.com, CreditStrengthensCommunities.com and the website of the Federal Registry, the official portal for CFPB comments.

FISCA ACTION     Credit

DATE: AUGUST 24, 2016

TIME: 1 pm EDT / 12 noon CDT / 11 am MDT / 10 am PDT

For more information: www.eSoftwareSolutions.com/Webinars

What Minority Communities Are Saying About the CFPB Rule for Small-Dollar Lending

August 4
GUEST BLOG: AMY CANTU
CFSA Director of Communications

The CFPB’s proposed rule for payday and other small-dollar loans will eliminate access to credit for millions of Americans, with particularly devastating consequences for minority communities.

The CFPB has not considered the opinions of consumers across the country in its rulemaking process, including leaders of minority communities nationwide who have spoken out against the harmful regulations:

“By deciding to attack short-term lenders rather than addressing real problems impacting the financial lives of all Americans, such as the continued red-lining of minorities and double-standards for people of color applying for signature or unsecured loans that have resulted in innumerable and embarrassing of multi-million dollar fines levied against large traditional banks, the CFPB has made it clear that they aren’t listening to those who have actually grown to appreciate the benefits of short-term loans.”
Rev. Jarrett Barton Maupin Jr., Fellowship Baptist Church

 

“Hispanic consumers and businesses have been significantly impacted by the tightening of credit in the U.S. Access to credit drives consumer spending, and is absolutely essential to our members and their businesses. Indeed, a large portion of small-dollar loans are used to pay bills at small businesses, and money spent at these businesses stays within the communities, boosting local economies.”
Javier Palomarez, Hispanic Chamber of Commerce

 

“A person who is in need of a short-term loan or a small loan, banks they just won’t do it. It’s not available to people that I serve in my community, even if you have collateral, it’s not even available.”
Bishop James Tindall, Metropolitan Spiritual Church of Christ

 

“I lost one job to go back to school to become a nurse. I’m married, I had a child at that time, so with me coming back every two weeks to get that $500 cash advance, it helped me to be able to keep my home, go to school, and put food on the table.”
Katrica, Payday Loan Consumer

 

“Financial protection comes in many forms, and we must ensure that meaningful and robust safeguards exist to prevent predatory lending practices. However, the CFPB’s insistence on regulating payday loans to the point of near-extinction is not in the best interest of American consumers. Payday loans have served as a valuable safety net to countless individuals, and eliminating them outright would fail to provide financial protection to those who need it most.”
Congressman Alcee Hastings (D, FL-20)

Amy Cantu
CFSA | Director of Communications
703.842.2092 (o)
acantu@cfsaa.com (e)
www.cfsaa.com
@CFSAA

Licensing Professionals: Breaking Up with Excel

By Ben Kapner
Customer Relations
June 15, 2016

They say that breaking up is hard to do, especially with such a wonderful mate that is Excel. It is the spreadsheet that we have come to know and love. It adds, sorts, notates, organizes and collects our databases. But for licensing Boards in states and government, let’s face it, you need more.

Software built for your state’s Professional Board is on another higher level. In short, it makes quick automated-work of all of the tasks that you do in Excel or in any other Office tool, for that matter.

To name a few:

  • Single database processing in real time.
  • Portals connected to the software for verification, renewals, payments, information edits, document retrieval, application processing, printing and more
  • Automated tasks
  • Customizable and beautiful reports
  • Automated and effortless printing
  • Compliance information integrated to keep up with audits, inspections, cases and more.
  • And, speaking of integration, software easily integrates with your state’s back office for fee collection.

At the grassroots of the Excel love affair is the idea of control. The user can manipulate data down to the single cell, organize at will, format as they prefer. Total freedom. Having this “freedom” is reassuring. I understand.

The apparent trade off is minimized with software that is easy to manipulate. You should have software with fields you can change and one that has the ability to add custom items without it being a major IT project. You should be able to build custom reports each time you need a report with only a few clicks – again, without an IT programmer change request.

heart excel2

Ending a love affair for a better mate can be hard. We don’t like change. But I am hoping you can see a bright new software future – powerful, automated and intuitive functions that actually make your job much easier.

In conclusion I offer this: Let’s keep our Office tools close for “tasks” that are vital and silo in scope. But these tools are not integrated systems that can automate complex licensing responsibilities that are important to public health, welfare and safety. It’s time to break up.

Ben Kapner
Customer Relations and a good guy to talk to on the phone

Ben

Ben Kapner is a Customer Relations Representative for eSoftware Solutions, Inc. coordinating lead generation and sales for eLicense Software. Since 2007, eSoftware Solutions is serving a national client base of financial institutions, government agencies and businesses and is an Inc. 5000 Fastest Growing Company in America for 2015, a three-time honoree.

Kapner is expert in managing professional relationships across all industries and at all levels. He comes to eSoftware Solutions from Indeed.com where he was an Account Executive focusing on new account generation and long-term growth strategies.

READ MORE INDUSTRY NEWS AND HeLLO BLOG
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The Value of a Professional License in the Labor Force: New Stats

It is good to have the data and see the statistics on the value of a professional license. Thank you Department of Labor and The Council of State Governments for illuminating these facts.

Read the full article below.

By Jennifer Burnett
Monday, May 9, 2016 at 02:28 PM
The Council of State Governments

For many years, the Bureau of Labor Statistics has published statistics on employment and other characteristics of the labor force by level of education.

For example, we know from these statistics that in general, more education means a higher salary.

  • For those that held a bachelor’s degree in 2014, median weekly earnings were $1,193.
  • Compare that to median weekly earnings of $488 for those with less than a high school diploma.

While these data are very informative, they didn’t give us a complete picture because they didn’t include statistics on nondegree credentials – like professional certifications or licenses (for example, commercial driver’s licenses, teaching licenses, medical licenses, information technology certifications, etc.).

By adding new questions to the Current Population Survey, the Bureau of Labor Statistics [2] can, forthe first time, now report on who has professional certifications and licenses and how they are doing
in the labor market.

knowledge center 1

2015 Highlights

  • 25.5 percent of employed people held a currently active certification or license in 2015
  • A high proportion of workers in the healthcare field had certifications or licenses
  • Employed people with a college degree are more likely to have professional certifications and
    licenses than workers with less formal education

knowledge center 2

  • People who held a certification or license had a lower unemployment rate than those who did not
    (2.7 percent versus 6.1 percent, respectively)
  • Having a certification or license is associated with higher earnings among people with similar levels
    of education: among workers age 25 and older with some college or an associate degree, people
    who held a certification or license earned a median of $825 per week – 11 percent higher than the
    earnings of people who did not have these credentials ($742).

knowledge center 3

  • In 2015, employed women were slightly more likely to hold a certification or license than employed
    men (28.1 percent and 23.2 percent, respectively

knowledge center 4

Source URL:
http://knowledgecenter.csg.org/kc/content/department-labor-publishes-new-stats-professional-certifications-and-licens
es?utm_source=The%20Current%20State%20%2362&utm_campaign=Current%20State%20%2362%2C%205.16.16&
utm_medium=email
Links:
[1] http://knowledgecenter.csg.org/kc/users/jennifer-burnett
[2]http://beta.bls.gov/labs/blogs/2016/04/15/why-this-counts-new-timely-data-on-professional-certifications-and-licenses/
[3] http://knowledgecenter.csg.org/kc/category/tags/infographics
[4] http://knowledgecenter.csg.org/kc/category/policy-area
[5] http://knowledgecenter.csg.org/kc/category/policy-area/economics-and-finance
[6] http://knowledgecenter.csg.org/kc/category/policy-area/economics-and-finance/labor-and-employment

Ben Kapner
Customer Relations and good guy to talk to on the phone

Ben

Ben Kapner is a Customer Relations Representative for eSoftware Solutions, Inc. coordinating lead generation and sales for eLicense Software. Since 2007, eSoftware Solutions serves a national client base of financial institutions, government agencies and businesses and is an Inc. 5000 Fastest Growing Company in America for 2015, a three-time honoree.

Kapner is expert in managing professional relationships across all industries and at all levels. He comes to eSoftware Solutions from Indeed.com where he was an Account Executive focusing on new account generation and long-term growth strategies.

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SEE eSoftware Solutions PRODUCT SCREENS

Payday lending is not harmful to low income borrowers

Today I’m sharing an article from THE HILL. Straightforward, there is always another perspective to consider and THE HILL writer, Thaya Brook Knight, explains. Enjoy.

Payday lenders provide a needed service that protects many people from hardship.

By Thaya Brook Knight
THEHILL.com; Congress Blog feed; May 06, 2016, 12:00 pm

According to the Consumer Financial Protection Bureau and consumer advocacy groups, payday lenders pose a threat to low income borrowers.  But aside from the paternalism (and whiff of classism) inherent in the CFPB’s recent regulatory proposal, the arguments against payday lending just don’t stack up.

If anything, they show that payday lenders provide a needed service that protects many people from hardship.

Starting at the top, one of the most prevalent arguments against payday lending is that it traps low income people in a cycle of debt.  After taking out one loan, borrowers are unable to pay it back when it’s due two weeks later and so “roll it over,” taking out a new loan and paying a new fee to pay off the first loan, rinse repeat for a period of months.

PEW STUDY SAYS

A study by the Pew Charitable Trusts found that the average payday loan borrower is in debt to a payday lender five months out of the year.

Instead of showing that payday loans are traps, however, the fact that borrowers are in debt five months out of the year (and out of debt seven) shows that
(1) people do pay off the loans; and
(2) they go back.

In other industries, the presence of a lot of repeat customers is an indication that the business is doing something right: people keep coming back for more. In fact, payday lending is no different.

But this argument also ignores the way that borrowers may be using the loans.  Although payday loans are often advertised as a way to handle emergency expenses, the same Pew study found that 69 percent of borrowers use them for routine expenses like rent, food, and clothing.

There is another source of credit that is often used both for emergencies and daily expenses, one that is often not paid in full when it comes due, and that is can be used to smooth cash flow: the credit card.

payday quoteThe fact that payday borrowers may use multiple loans in a year and that they use them for routine expenses suggests that these borrowers are using the funds to smooth the household’s income. This makes sense for a population that is especially likely to have irregular income due to working part time jobs on an hourly basis.

That same Pew study found that 81 percent borrowers said that if they did not have access to payday loans they would cut down on expenses such as clothes and food.  The fact that people buy food with their loans is not an argument for abolishing them; people having enough to eat is a good thing.

PAYDAY FEES

But what about the fee?  Sure, middle and upper income families use credit cards, but those cards carry only about a 15 percent interest rate on average. The average payday loan costs about $15 for each $100 borrowed.  As an annual interest rate (APR), that comes out to almost 400 percent.

But the $15 fee is not an interest rate; it’s a fee for the expense involved in providing the loan.

Getting to a fee of $400 (i.e., 400 percent of the original loan amount) assumes that the borrower takes out a new $100 loan every two weeks; it’s not an interest rate on a single $100 loan.

Thinking of the fee another way, if you pay $3 every Friday night to take $40 out of an ATM, that would also get you close to 400 percent on an annualized basis if you were to pretend that paying $3 every week was the rate you were paying for the same $40.

Of course the $3 fee is the fee you pay for each $40, just as the $15 fee the borrower pays is the fee for each $100 loan.  While no one likes ATM fees, no one considers them comparable to a credit card’s APR.

Also, the fact that payday lenders’ business model requires them to have many borrowers who roll over the loan (another argument often put forward by the anti-payday set) suggests not that payday lenders are predatory but that their profit margins are very slim.  In places that have capped fees at an amount that would, if calculated as an APR, come out to about 40 percent, payday lending has all but vanished.

Ultimately, payday loans may not be pretty.  They may not be something that people choose over other options.  But for the people who need them, they can be a lifeline.

If the goal – and it is a good one – is to improve the lives of low income Americans, the solution is not taking away a credit product many use willingly.  The solution, if one is needed, is to create new, better products.

In the meantime, let people have access to what’s currently available: payday loans.

http://thehill.com/blogs/congress-blog/economy-budget/278731-pay-day-lending-is-not-harmful-to-low-income-borrowers

Scott w title

Scott Putnam is the Chief Executive Officer of eSoftware Solutions, Inc., a software leader in segments that serve the financial, government and business markets with three products: eCash, eLicense and eCompliant software. eSoftware Solutions is an Inc. 5000 Fastest Growing Company in America for 2015, a three-time honoree.

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CTO on Software: A Business Advantage

Johnny Withers, CTO
eSoftware Solutions, Inc.
May 2, 2016

If we ask businesses what they think the expression “software” means, most likely they will say it is about running devices, transactions, tabs-and-clicks or servers. We could not disagree more.

Having #GreatSoftware is a huge opportunity for every business to perform better than competitors and generate more revenue.

With fast and business-savvy software, businesses can lower expenses, provide a faster, higher value service to its clients and manage their business as owner/leaders more profitably.

Why do 90% of businesses see software as only a necessary expense and not a business advantage opportunity?

Our role is to reframe this thinking with sound strategy and exceptional performance.

Great software is much more than transactions. Here are a few thoughts:

  • With great software, we help clients get a competitive edge with the business thinking that is built into software and manifested through the latest technology.
  • The universal software truth: All customers want easy to manage and powerful software to successfully (and profitably) manage complexities.
  • Our job is to show prospects and clients how it also gives them a service, competitive and bottom-line advantage when the software is great.

Your software is too important to be mediocre. Your business is too important. Get great.

get great2

Software for licensing, financial, and compliance
Johnny Withers is the Chief Technical Officer for eSoftware Solutions, Inc. Hear him talk more – video here. eSoftware Solutions is a software leader in segments that serve the financial, government and business markets with three products: eCash, eLicense and eCompliant software and is an Inc. 5000 Fastest Growing Company in America for 2015, a three-time honoree.

READ MORE INDUSTRY NEWS AND HeLLO BLOG
SEE eSoftware Solutions PRODUCT SCREENS

Got Drugs? DEA Take-Back Day Is Saturday, April 30

Lisa Freeze, CFO
eSoftware Solutions, Inc.

In the spirit of community service, take note of this!

Consumers will have the opportunity to dispose of unneeded or unwanted medications at a Drug Enforcement Administration (DEA) National Prescription Drug Take-Back Day collection site this Saturday, April 30, 2016. From 10 AM to 2 PM, consumers may safely dispose of unwanted medications at one of thousands of collection sites coordinated by DEA and provided by law enforcement agencies and community organizations in all 50 states and United States jurisdictions.

This is the 11th DEA Drug Take-Back Day. Additional information and a link to the DEA collection site locator are available on the AWARXE® website.

DEA Take-Back Days are a unique opportunity for consumers to safely and legally dispose of unneeded medications, including prescription controlled substances such as certain pain medications. The take-back service is free and anonymous, with no questions asked.

Sites will accept tablets, capsules, and all other solid dosage forms of unwanted medication. Personal information should be blacked out on prescription bottles, or medications may be emptied from the bottles into the bins provided at the events.

The DEA has collected more than 5.5 million pounds of unwanted medication for safe and secure disposal during the previous 10 take-back days combined.

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Lisa Freeze is the Chief Financial Officer for eSoftware Solutions, Inc. She also provides expertise to clients on financial integration services relative to the eCash Software product. eSoftware Solutions is a software leader in segments that serve the financial, government and business markets with three products: eCash, eLicense and eCompliant software and is an Inc. 5000 Fastest Growing Company in America for 2015, a three-time honoree.

READ MORE INDUSTRY NEWS AND HeLLO BLOG
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Help for your compliance program: Thought Leadership eBooks & Assessment

By Jennifer Tabb
Vice President, Customer Relations
eSoftware Solutions, Inc.
April 25, 2016

There is good reading out there to help you with your compliance issues on Compliance Week. This website and organization is an information service on corporate governance, risk and compliance that features weekly electronic newsletters, a monthly print magazine, proprietary databases, industry-leading events, and a variety of interactive features and forums.

I want to share this resource with you! Here are a few e-Books you can download. Check this out:

e-Book: Ensuring confidence in your ethics training program

e-Book: Playing the game of third-party risk

e-Book: Modern Perspectives on Financial Disclosure

e-Book: Keeping your Corporate Data Safe Under Lock and Key

e-Book: Purging Vendor IT Risk

e-Book: Monitoring Employee Conduct

e-Book: Corporate Policy Management: What You Don’t Know Can Hurt You

Not only do you have to “work” your compliance software each day and week, but these days you have to be reading to keep up with the changes and new practices.

And to make sure you have the software you need, you can take a FREE assessment here – take it online or download the pdf. It’s quick and convenient. Use it as a tool to convince your boss about your needs and get your team talking about internal improvements.

Compliance Online

Keep up the good work. Your company really needs you!

Headshots-8

Jennifer Tabb is the Vice President for Customer Relations at eSoftware Solutions, Inc., working with a national clientele for eCompliant Software and other products. Since 2007, eSoftware Solutions serves  financial institutions, government agencies and businesses and is an Inc. 5000 Fastest Growing Company in America for 2015, a three-time honoree.

Leadership and Business Ed Library from WebEx

Margie P. Jepson, MBA
eSoftware Solutions, Inc.
April 14, 2016

LEARN SOMETHING VALUABLE – FOR FREE!

That sounds too good to be true but it is true on the WebEx Channels.

In full disclosure, we use WebEx for meetings and training. As I was exploring capabilities, I discovered the WebEx Channels.

DEVELOP YOURSELF AS A LEADER

https://www.webex.com/webinars/listing/page/1/type/ondemand
Here you can view leadership development, goal setting and much, much more for free.

You get a pre-recorded presentation. The one I selected was “Legendary Service: The Key Is To Care.”

webex2

 

No forms to fill out, no information was surrendered. And, it seems that The Ken Blanchard Company is their go-to on presentations.

TIME TO EDUCATE AND MOTIVATE

Get going and get learning. Share this with your staff and colleagues. Thanks WebEx!

 

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